Digital Pro Enterprise Platform Demonstration
AI Employee Voice Agent Demos
The AI Voice Agent is a powerful tool designed to handle inbound calls, interact with customers naturally through your CRM phone number, and perform actions based on predefined goals. It leverages advanced speech recognition and natural language understanding to provide personalized and efficient customer service, 24/7. Key benefits include:
Natural Conversations: Handles natural speech and understands context.
Speech Recognition: Accurately transcribes and interprets spoken words.
Easy Integration: Seamless integration with your CRM and other business tools.
Customizable Responses: Tailor the agent’s personality and responses.
24/7 Availability: Offers continuous support without downtime.
Handling Calls with AI Agents
Inbound Calls
Call Routing: Incoming calls to the assigned number are automatically handled by the AI agent during working hours.
After-Hours Handling: Calls received outside working hours follow the settings you’ve configured (e.g., forwarded to voicemail or another number).
Easy Integration: Seamless integration with your CRM and other business tools.
Customizable Responses: Tailor the agent’s personality and responses.
24/7 Availability: Offers continuous support without downtime.
Call Actions
Update Contact Fields: Automatically saves collected information to the customer’s contact record.
Trigger Workflows: Initiates predefined workflows based on call content.
End Calls: Concludes the call politely when appropriate.
Transfer Calls: Connects the caller to a human agent under certain conditions.
Send SMS: Dispatches text messages with relevant information or follow-ups.
Outbound Calls Coming Soon
Customer Support Demo
Technical support and customer service is our highest priority together with platform uptime and evolutionary development.
Our platform is designed to streamline training and technical support so that every customer inquiry is responded to promptly.
We have several key components to explore. Click on the video for a quick overview.
Digital Pro Feature How To Demos
Digital Pro has far too many features to list here. These how to videos demonstrate some of our most popular and unique features within the Digital Pro platform.
